About this Page
The On-demand backup page provides administrators with the ability to initiate an immediate, comprehensive backup job covering their entire Jira environment. The Tempo Plugin (BETA) option is vital for securing critical time-tracking, resource planning, and financial data managed by Tempo apps (such as Timesheets or Planner). This ensures the protection of all Tempo Worklogs, Plans, Accounts, Teams, and related configurations—data which is not secured by standard Jira backups. This page allows you to create a complete, tagged snapshot covering all selected components: Jira Issues, Configurations, Assets data, and other plugins like Xray (ADVANCED TIER) and Tempo.
What is the use case?
This feature is used to secure mission-critical Tempo time-tracking and financial data, providing a necessary restore point immediately before closing a billing period or executing major payroll runs, or after making crucial changes to Tempo Accounts or Team structures.
This feature is applicable to:
Command center for jira config manager for jira
This option allows you to back up data for the Tempo Timesheets plugin.
⚠️ To enable: This option may be disabled by default. If you see a warning icon and a "click here" link, you must follow the link and complete the required configuration steps before you can include Tempo data in your backups.
How to Initiate a Backup?
-
Select Components: Check the boxes next to each data type you wish to include in the backup. Tag Your Backup (Recommended): In the text field labeled
Enter tag for backup snapshot, enter a unique and descriptive name for your backup. This will help you easily identify it later.-
Examples:
pre-upgrade-v9.1,eom-backup-oct-2025,before-workflow-cleanup
-
-
Start the Backup: Click the Backup now button.
Once you click Backup now, a backup job will be initiated in the background. You can typically monitor the progress of the job from the main backup or jobs dashboard.