Revyz Command Center for Jira
Revyz Command Center for Jira
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End User Portal

About this Page

This feature provides a read-only "preview" of your Jira data for end-users, which is made accessible via a special link. It is designed to maintain business continuity by allowing users to access and view critical data (like issues and assets) from a specific backup snapshot, even if the live Jira site is down.

What is the Use Case?

Use this in the event of a disaster, malicious data deletion, or a site-wide outage. When Jira is inaccessible, you can enable this portal, configure it to show the last known-good backup, and share the link with your users so they can continue to view their Jira issues and Assets objects. You can configure the portal to preview data on the current site or Disaster recovery site as needed.


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End-user Portal Configuration

This feature is applicable to:

command center for jira

This page allows you to configure and enable the End-user portal.


1. End-use Portal

  • What is End-user portal?:

    • It allows you to provide users with access to Jira data (issues, assets) from a specific backup snapshot you configure.

    • It is intended to be used as a preview during a site outage or disaster.

    • You can configure it to show data from any of your connected Atlassian sites.

  • Why is it needed?:

    • It provides business continuity during a disaster or in case of malicious deletion of projects.

    • The tool allows users to view Jira issues and Assets objects from the selected backup data.


How to Configure the End User Portal Settings?

End-user Portal Form

Right Pane: End-user Portal Form

On the right side of the screen, you configure and enable the portal.

  • Within this section, you can modify the following key components:

    • Site Selection: Specify which site's data should be displayed in the portal using a dropdown of available environments.

    • Data State Preview: Choose which backup version users will see upon login:

      • Auto-select latest snapshot: Automatically defaults to the most recent successful backup.

      • Pre-selected snapshot: Allows an administrator to manually pick a specific historical snapshot to display.

    • Enable/Disable Toggle: Provides a master switch to turn the End-user portal on or off as required by security or recovery protocols.

  • Save Changes:

    • Ensure you click Save or Update at the bottom of the configuration page to apply the changes to the live portal.

Once enabled, a unique URL is generated. Copy this link to share it with your users.