Revyz Command Center for Jira
Revyz Command Center for Jira
Breadcrumbs

End User Portal

About this Page

This feature provides a read-only "preview" of your Jira data for end-users, which is made accessible via a special link. It is designed to maintain business continuity by allowing users to access and view critical data (like issues and assets) from a specific backup snapshot, even if the live Jira site is down.

What is the Use Case?

Use this in the event of a disaster, malicious data deletion, or a site-wide outage. When Jira is inaccessible, you can enable this portal, configure it to show the last known-good backup, and share the link with your users so they can continue to view their Jira issues and Assets objects.


image-20260224-044941.png


End-user Portal Configuration

This feature is applicable to:

command center for jira

This page allows you to configure and enable the End-user portal.


1. End-use Portal

  • What is End-user portal?:

    • It allows you to provide users with access to Jira data (issues, assets) from a specific backup snapshot you configure.

    • It is intended to be used as a preview during a site outage or disaster.

    • You can configure it to show data from any of your connected Atlassian sites.

  • Why is it needed?:

    • It provides business continuity during a disaster or in case of malicious deletion of projects.

    • The tool allows users to view Jira issues and Assets objects from the selected backup data.


How to Configure the End User Portal Settings?

End-user Portal Form

Right Pane: End-user Portal Form

On the right side of the screen, you configure and enable the portal.

  • Within this section, you can modify the following key components:

    • Site Selection: Specify which site's data should be displayed in the portal using a dropdown of available environments.

    • Data State Preview: Choose which backup version users will see upon login:

      • Auto-select latest snapshot: Automatically defaults to the most recent successful backup.

      • Pre-selected snapshot: Allows an administrator to manually pick a specific historical snapshot to display.

    • Enable/Disable Toggle: Provides a master switch to turn the End-user portal on or off as required by security or recovery protocols.

  • Save Changes:

    • Ensure you click Save or Update at the bottom of the configuration page to apply the changes to the live portal.

Once enabled, a unique URL is generated. Copy this link to share it with your users.