Notifications

About this Page

This page is about Notifications, a feature that deeply integrates the Revyz app's alerting system with your native Jira projects. It allows you to designate a specific project for all app notifications, automatically turning events like backup failures or restores into Jira issues and dynamically updating their status based on the Revyz job's progress.

What is the use case?

The primary use case is to automate incident management and operational awareness for your backup and restore processes. Instead of manually checking a separate dashboard, your team automatically gets a Jira ticket assigned for any 'Error' or other specified event, allowing you to use your standard Jira workflows to track, assign, and resolve critical incidents immediately.

This feature is applicable to:

COMMAND CENTER FOR JIRA CONFIG MANAGER FOR JIRA ASSETS DATA MANAGER FOR JIRA

1. Notification issues

This setting lets you select a single, dedicated Jira project where all notification tickets from the Revyz app will be created. All app alerts and job status reports are logged as new issues within this designated project (e.g., "test1"). Click on edit to make changes.

2. Notification issue status mapping

This feature automatically updates the Jira notification ticket's status to reflect the real-time status of the corresponding Revyz job. You map each app job status (like 'RUNNING' or 'SUCCESS') to a specific Jira workflow status (like 'IN PROGRESS' or 'DONE'). Click on edit to make changes.

3. Notifications, Schedule & Issue type mapping

This section defines which app events (like 'Backup Job' or 'Deleted issues') will create a notification ticket in Jira. You can also control the timing for each alert (e.g., 'Immediate', 'Daily') and set which Jira 'Issue Type' (e.g., 'Task') should be used. Click on edit to make changes.