Restore Status Code
Jira Issues
Category: Create Issue
Reason: Failed to create issue.
Resolution: Contact Revyz support.
Category: Create Issue
Reason: Failed to restore one of the issue fields.
Resolution: Check restore job logs from job details.
Category: Create Issue
Reason: Cannot restore sub-task without it’s parent
Resolution: Check restore job logs from job details. In ‘Restore settings’ ensure you have configured ‘Restore Parent’ field’s value is other than ‘Do not restore parent issue’
Category: Issue json attachment
Reason: Failed to attach original issue json to the restored issue.
Resolution: Contact Revyz support.
Category: Issue json attachment
Reason: Failed to attach original issue json to the restored issue.
Resolution: Check restore job logs from job details.
Category: Issue csv attachment
Reason: Failed to attach original issue csv to the restored issue.
Resolution: Contact Revyz support.
Category: Issue csv attachment
Reason: Failed to attach original issue csv to the restored issue.
Resolution: Check restore job logs from job details.
Category: Issue links
Reason: Failed to recreate original issue links in the restored issue.
Resolution: Contact Revyz support.
Category: Issue links
Reason: Failed to recreate one of the original issue links in the restored issue.
Resolution: Check restore job logs from job details.
Category: Issue status
Reason: Failed to set the original issue status in the restored issue.
Resolution: Contact Revyz support.
Category: Issue status
Reason: Failed to set the original issue status in the restored issue.
Resolution: Check restore job logs from job details.
Category: Issue worklog
Reason: Failed to set the original issue worklog in the restored issue.
Resolution: Contact Revyz support.
Category: Issue worklog
Reason: Failed to set one of the original issue worklog in the restored issue.
Resolution: Check restore job logs from job details.
Category: Issue comments
Reason: Failed to set the original issue comments in the restored issue.
Resolution: Contact Revyz support.
Category: Issue comments
Reason: Failed to set one of the original issue comments in the restored issue.
Resolution: Check restore job logs from job details.
Category: Issue attachments
Reason: Failed to upload original issue attachments in the restored issue.
Resolution: Contact Revyz support.
Category: Issue attachments
Reason: Failed to upload one of the original issue attachments in the restored issue.
Resolution: Check restore job logs from job details.
Category: Edit Issue
Reason: Failed to set the original issue fields in the restored issue.
Resolution: Contact Revyz support.
Category: Edit Issue
Reason: Failed to set one of the original issue fields in the restored issue.
Resolution: Check restore job logs from job details.
Jira Workflows
Category: Workflows
Reason: Failed to restore the workflow
Resolution: Contact Revyz support.
Category: Workflows
Reason: Failed to restore sub-configurations of the workflow
Resolution: Check restore job logs from job details.
Jira Screens
Category: Screens
Reason: Failed to restore the screen
Resolution: Contact Revyz support.
Category: Screens
Reason: Failed to restore sub-configurations of the screen
Resolution: Check restore job logs from job details.
Jira Filters
Category: Filters
Reason: Failed to restore the filter
Resolution: Contact Revyz support.
Category: Filters
Reason: Failed to restore sub-configurations of the filter
Resolution: Check restore job logs from job details.
Jira Issue Type Scheme
Category: Issue type scheme
Reason: Issue type scheme failed
Resolution: Check restore job logs from job details.
Category: Issue type scheme
Reason: Issue type creation failed
Resolution: Check restore job logs from job details.
Category: Issue type scheme
Reason: Issue type avatar creation failed
Resolution: Check restore job logs from job details.
Category: Issue type scheme
Reason: Issue type of epic creation failed
Resolution: Check restore job logs from job details.
Category: Issue type scheme
Reason: Failed to update issue type (Description)
Resolution: Check restore job logs from job details.
Category: Issue type scheme
Reason: Can't remove an issue type assigned to issues
Resolution: Check restore job logs from job details.
Jira Field Configuration Scheme
Category: Field configuration scheme
Reason: Creating field configuration scheme failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Restoring field configuration failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Restoring field configuration items failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Creating field failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Creating field context failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Restoring field context options failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Creating field due to Jira restrictions failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Creating field due to Jira restrictions (Locked field) failed
Resolution: Check restore job logs from job details.
Jira Issue Type Screen Scheme
Category: Issue type screen scheme
Reason: Creating issue type screen scheme failed
Resolution: Check restore job logs from job details.
Category: Issue type screen scheme
Reason: Creating screen scheme failed
Resolution: Check restore job logs from job details.
Category: Issue type screen scheme
Reason: Creating screen failed
Resolution: Check restore job logs from job details.
Category: Issue type screen scheme
Reason: Creating screen tab failed
Resolution: Check restore job logs from job details.
Jira Workflow Scheme
Category: Workflow scheme
Reason: Creating workflow scheme failed
Resolution: Check restore job logs from job details.
Category: Workflow scheme
Reason: Creating workflow failed
Resolution: Check restore job logs from job details.
Category: Workflow scheme
Reason: Restoring workflow rule failed
Resolution: Check restore job logs from job details.
Jira Permission Scheme
Category: Security (PERMISSION_SCHEME_FAIL 001)
Reason: Creating permission scheme failed
Resolution: Check restore job logs from job details.
Jira Project Role
Category: Security (PROJECT_ROLE_FAIL 002)
Reason: Creating project role failed
Resolution: Check restore job logs from job details.
Jira Project
Category: Project (PROJECT_FAIL 001)
Reason: Project creation failed
Resolution: Check restore job logs from job details.
Category: Project (PROJECT_CATEGORY 002)
Reason: Creating project category failed
Resolution: Check restore job logs from job details.
Category: Project (PROJECT_FEATURE 003)
Reason: Creating project feature failed
Resolution: Check restore job logs from job details.
Category: Project (PROJECT_FEATURE_EXCLUDED 005)
Reason: Creating project feature due to Jira restrictions failed
Resolution: Check restore job logs from job details.
Miscellaneous
Category: Miscellaneous (COMPONENTS 001)
Reason: Creating project component failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (COMPONENTS_LEAD 010)
Reason: Restoring component lead possibly due to unavailability of the user on tenant failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (VERSIONS 002)
Reason: Creating project version failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (BOARDS 003)
Reason: Creating board failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (SPRINTS 004)
Reason: Creating Sprint failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (FILTERS 007)
Reason: Creating Filter failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (FILTERS_PARTIAL 008)
Reason: Creating Filter partial failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (FILTERS_SETTINGS 009)
Reason: Creating filter due to user permissions failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (FILTERS_SETTINGS 009)
Reason: Creating filter due to user permissions failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (UNCHECKED_BY_USER 010)
Reason: Excluded by user
Resolution: Check restore job logs from job details.
Assets Object schema
Category: Object schema
Reason: Object schema creation failed
Resolution: Check restore job logs from job details.
Assets Object Types
Category: Object Types
Reason: Object type creation failed
Resolution: Check restore job logs from job details.
Category: Object Types
Reason: Object type position failed
Resolution: Check restore job logs from job details.
Category: Object Types
Reason: Object type attribute failed
Resolution: Check restore job logs from job details.
Category: Object Types
Reason: Object type attribute - Reserve attribute failed
Resolution: Check restore job logs from job details.
Category: Object Types
Reason: Object type attribute - Unable to find parent object type
Resolution: Check restore job logs from job details.
Category: Object Types
Reason: Object type attribute - Unique name is required
Resolution: Check restore job logs from job details.
Category: Object Types
Reason: Object type attribute - Cross schema relation disabled
Resolution: Check restore job logs from job details.
Category: Object Types
Reason: Impossible to set child's attribute as label if inheritance is enabled for parent
Resolution: Check restore job logs from job details.
Category: Object Types
Reason: Invalid reference type(if original reference type is deleted)
Resolution: Check restore job logs from job details.
Assets statuses
Category: Statuses
Reason: Creating status failed
Resolution: Check restore job logs from job details.
Assets Objects
Category: Assets objects
Reason: Object creation failure
Resolution: Check restore job logs from job details.
Category: Assets objects
Reason: Object reference not found
Resolution: Check restore job logs from job details.
Category: Assets objects
Reason: One of the attribute value insertion failed
Resolution: Check restore job logs from job details.