Clone Asset Configurations along with objects across sites

Objective:

This document aims to guide you through the process of using the Revyz app to clone asset configurations along with the objects from one site to another.

Pre-requisites:

1. Two Atlassian sites: The first site is referred to as https://site-1.atlassian.net and the second as https://site-2.atlassian.net. Learn how to create an Atlassian site

2. Jira service management product licence on both the Atlassian sites.

3. The Revyz app must be installed on both newly created Atlassian sites (https://site-1.atlassian.net and https://site-2.atlassian.net). Learn how to install the Revyz app

4. Cross-site connection between the two sites in the Revyz app, which allows cloning from one site to the other. Learn how to configure a cross-site connection

5. Atlassian API token added in the Revyz app on both the Atlassian sites, so that Revyz can backup Assets data. Learn how to add Atlassian API token

6. Assets backup enabled on both the Atlassian sites in the Revyz app. https://support.revyz.io/revyz-data-manager/enable-assets-backup

Before Cloning:

• Create an Object Schema on the first Atlassian site.

  • Go to: https://site-1.atlassian.net/jira/servicedesk/assets

  • Click “Create schema”.

  • Select the “IT Asset Management” template and click “Use template.”

  • Enter a unique Schema Name and Key (e.g., "IT Management" and "ITM"), then click “Create schema.”

  • Add objects to the newly created schema (IT Management).

• Take a backup (Backup type: Assets Objects and Assets Configurations) on both Atlassian sites:

  • https://site-1.atlassian.net

  • https://site-2.atlassian.net
    [Learn how to trigger a backup job]

⚠️ Proceed to the next steps only after the backup jobs complete successfully.

Cloning an Object Schema to Another Site:

• Go to the first Atlassian site: https://site-1.atlassian.net.

• Navigate to Apps → Revyz Data Manager for Jira app → Clone & Restore.

• Select the "Assets Configuration" card.

  

• Source Site Details:

  • Source site: The site containing the object schema to be cloned (https://site-1.atlassian.net).

  • Assets Configurations Snapshot: Choose the latest snapshot that includes the object schema that is to be cloned.

• Destination Site Details:

  • Destination site: The target site for cloning the schema (https://site-2.atlassian.net).

  • Assets Configurations Snapshot: Select the latest snapshot.

  • Click "Compare snapshots" to view the configuration differences between the two sites.

• Assets Configurations listing page:

  • Expand the object schema list and select "IT Management"—it will be marked as "Not present on destination".

  • Click "Review dependencies".

• Dependencies page:

  • The dependencies (such as Object Types, Statuses, and Reference Types associated to the selected object schema) will be automatically selected and included in the cloning process.

  • Review the listed dependencies.

  • Click "Restore objects".

• On the Restore Objects page, if you also want to copy the associated objects, select the relevant checkboxes and click "View summary".

• Summary page:

  • Review the summary and click "Clone".

  • (Optional) Add job notes to record any relevant details for future reference.

  • Enter the CAPTCHA when prompted and click Clone.

  • You will be redirected to the Jobs tab in the Revyz app.

• After the Job Completes:

  • Click on the Job ID to view the job details.

  • Job information will be displayed in cards. You can download the details by clicking the download icon.

• To Verify the Cloned Schema:

  • Go to the second Atlassian site: https://site-2.atlassian.net.

  • Navigate to Assets and search for the "IT Management" schema to confirm it has been successfully cloned.