Bulk issues settings examples

You can restore issues using 3 different scenarios

• Same site same project

• Same site different project

• Different site different project

Example 1:

• If you select issues of type sub task, then you will have to choose clone & restore settings which are global settings in app, i.e if u select Do not restore parent issue, then job is failed because child issues (sub task) can not be restore without parent issues

Settings - > Clone & Restore

• You have to change this setting as “Create parent and link“

Example 2:

• If you select child issues while restoring, then you will again have to make sure that parent setting is “Create parent and link“, then it will restore with its parent issue

• In above screen shot, Ecom-229 & Ecom-233 are child issues. If you select it to restore then create parent and link setting should be also selected so that issues are restored without fail

Example 3:

• If you select parent issue to restore & it has some child issues then you have to select “Restore children for selected issues“ & if you don’t want to restore children issues then you will have to select “Do not restore children“

• In above example, Ecom-227 is parent issue so if you select Restore children option the it will restore all its child issues & if you select do not restore child issues then it will only restore selected parent issue