Skip to main content
Skip table of contents

Bulk issues settings examples

You can restore issues using 3 different scenarios

  • Same site same project

  • Same site different project

  • Different site different project

Example 1:

  • If you select issues of type sub task, then you will have to choose clone & restore settings which are global settings in app, i.e if u select Do not restore parent issue, then job is failed because child issues (sub task) can not be restore without parent issues


Settings - > Clone & Restore


  • You have to change this setting as “Create parent and link“

Example 2:

  • If you select child issues while restoring, then you will again have to make sure that parent setting is “Create parent and link“, then it will restore with its parent issue

  • In above screen shot, Ecom-229 & Ecom-233 are child issues. If you select it to restore then create parent and link setting should be also selected so that issues are restored without fail

Example 3:

  • If you select parent issue to restore & it has some child issues then you have to select “Restore children for selected issues“ & if you don’t want to restore children issues then you will have to select “Do not restore children“

  • In above example, Ecom-227 is parent issue so if you select Restore children option the it will restore all its child issues & if you select do not restore child issues then it will only restore selected parent issue


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.