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Project clone with issues

  • Project clone allows you to clone selected project along with its configurations from your source site to destination site or self site

  • Also you can clone the issues present in the project

  • Click on Clone & Restore in left navbar - > Click on Clone in top navbar

  • Click on Project

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  • You can see source site is auto selected & disabled as it is same site

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  • Self site as destination is auto selected, also you can select other site from the list to clone project on other site (cross site)

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  • Click on Map configurations to map duplicate fields & field context present on source & destination. To know more about mapping, click on Duplicate Configuration items

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  • Map the fields & click on “Show projects”

  • Select project which you want to clone.

  • If you want to restore along with its projects then enabled Restore issues toggle button. It will pop issues latest snapshot on top.

    • If you don’t want to clone issues & i.e to clone project, do not select “Restore project issues toggle button.

  • Also you can Export data by clicking on “Export metadata“

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  • Click on “Review dependencies“ after selecting the project - It will show the dependencies of config objects

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  • Click on View summary - It will give the summary of selected project & its objects

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  • Click on Clone, confirm site name & click on name

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  • Check restored job in “Jobs“ page by clicking on Job id - It will give detailed logs & job status




Validations while entering new project name

  • Enter new project details i.e project name & project key. Make sure project key must be unique and same project name is not allowed i.e project with that name should not be present on destination. If you enter same key & name it will give the message that key & name is already used, it will not allow to clone

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  • You can select one or more projects at same time. You can change new name & new key, select project lead.Search first three letters for project lead name then only you can see project lead

JSM project configurations

  • If you are cloning JSM project then you can have dependencies like Request types, Form templates

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