Disaster Recovery Connections

• Activate connection: This is the primary action in an emergency. Select a connection and click this button to initiate the data pull from the source to the destination.

• Reset filters: Clears any filters you have applied to the connection list (e.g., on the "Connection name" field, which is scrolled out of view).

• Table tools (right side): Use these icons to toggle the filter row, customize the visible columns, or enter a full-screen view.

Connections Table

The main table provides a detailed list of all configured disaster recovery connections.

• Connection name: (Scrolled out of view, but present) The unique name given to the DR connection.

• Source site: (Scrolled out of view, but present) The URL of the primary Jira instance where the data originates.

• Destination site: The URL of the standby or "recovery" Jira instance where the data will be pulled to.

• Initiated by: The user who originally set up the connection (appears as "Not found" if the user is no longer available).

• Activated by: The user who last activated the connection during a DR event (appears as "Not found" if the user is no longer available).

• Status: (Column scrolled, but indicated by green "A") The current state of the connection (e.g., ACTIVE).

• Action: A "..." menu that provides additional options, such as editing or deleting the connection configuration.

To establish a link between your current site and the source site for data recovery purposes, follow these steps:

1. Open the Activation Window: From the Disaster Recovery Connections dashboard, click the Activate connection button.

2. Enter Source Site URL: In the first field, input the full URL of the Atlassian site you wish to recover data from (e.g., https://example.atlassian.net).

3. Input Recovery Token: Paste the unique Recovery Token in the second field.

   • Note: This token must be generated on the Source Site prior to this step. Ensure the token has not expired.

4. Confirm Activation: Once both fields are filled correctly, the Activate button will turn blue. Click it to finalize the connection.

• Log into the Revyz Command Center for Jira.

• Navigate to Settings and then select Disaster Recovery Connections.

1. Click + Add recovery connection.

2. Enter a Connection name (3–65 characters; alphanumeric, spaces, _, or - are allowed).

3. Click Add connection to generate your unique recovery token.

1. Copy the token immediately.

2. Crucial: This token will no longer be accessible once you close the window.

3. Store the token in a secure location (e.g., a password manager) according to your organization's security policies.

If you have a standby site ready, navigate to that site’s Revyz app, click Activate connection, and enter the Source Site URL and the Recovery Token.

If you do not have a fallback site ready, store the token safely. You will perform the activation steps below on your fallback site only when a disaster occurs.

To Activate:

1. On the standby/fallback site, navigate to Disaster Recovery Connections.

2. Click Activate connection.

3. Provide the Source Site URL (the URL of the affected site) and paste the Recovery Token.

4. Click Activate.

To protect your data from unauthorized access, a proactive connection is not immediately usable for recovery.

• Support Activation Required: For security, the "Recover site" feature must be manually enabled by the Revyz support team.

• Verification Process: Once the connection is established and active, you must Contact Support.

• Checks: The support team will verify email addresses and other details to ensure the recovery request is legitimate before unlocking the feature.