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Revyz Command Center for Jira
Revyz Command Center for Jira
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What to do in case of an outage?

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This guide explains how to spin up and share your offline Revyz data backup whenever Atlassian services go down. Follow these simple steps to launch the local ExportViewer, giving your team immediate, read-only access to critical Jira work items, attachments, and logs.

During an outage, your backed-up data keeps your business running locally:

  • Offline Availability: Access your data in a universal format, completely independent of external cloud services.

  • Secure Internal Access: Your team can safely view critical work items, documents, and attachments directly on your own network.

  • Business Continuity: Stay productive and compliant with instant, read-only access when primary systems go down.

For detailed steps, contact Revyz support.

In the event of an active outage, how do I make this exported data available to my users?

Because a native cloud restore is impossible during severe Atlassian outages, you must host the locally downloaded offline snapshot using the ExportViewer execution file.

Step 1: Apply Execution Permissions

Ensure the ExportViewer application binary is placed directly next to the local export/ folder. Open your terminal and grant the binary read/execute permissions:

Bash

chmod +x ./ExportViewer

Step 2: Launch the Local Recovery Server

Execute the file from your terminal to spin up the local application server:

Open the terminal at Offline access | Export folder path and run the following command:

./ExportViewer

This initializes a localized Flask application hosting the Export Explorer interface, running by default on port 9001.

Step 3. Distribute Access Links to Users
image-20260723-131318.png

A link will be generated in the terminal.

The admin can share this link with the team so they can view the HTML format of the work items during an outage. Distribute Access Links to Users

Provide your team members with the destination URL.

Users will be greeted by the Export Explorer web dashboard, where they can browse, search, and safely view vital Jira work items and embedded attachments completely offline

Step 4: Open the Work Item


image-20260723-131355.png


Open any work item, and you will also be able to see Xray and Tempo worklogs data.