Assets Object Restore
About this Page
This page talks about about Assets Object Restore, a data recovery tool for your Jira Service Management (JSM) Assets database. It allows you to restore individual, specific objects or even entire object schemas from a previously created backup.
What is this use case?
Use this to recover specific assets (like a server, laptop, or software license object) or a whole object schema that was accidentally deleted or corrupted, without performing a full site restore.
This feature is applicable to:
COMMAND CENTER FOR JIRA ASSETS DATA MANAGER FOR JIRA
Select the Snapshot* containing the Asset Objects you wish to restore.
Choose the Object schema* and the specific Object Type* from the selected snapshot.
Under Objects to be restored, select one of the following options:
Let me select: Allows you to choose specific objects individually (requires clicking Restore preview first).
All objects: Restores every object matching the criteria (requires clicking Restore preview first).
After defining your source and selection method, click Restore preview.
The screen will display a table of Asset Objects matching your criteria.
If you selected "Let me select" in Step 1, use the checkboxes in the Select column to choose the specific objects you want to restore.
Review the selected objects and confirm the details (Key, Name, Object Type, etc.).
Click the blue Restore button at the bottom of the screen.
A confirmation pop-up titled Restore assets objects will appear.
Read the warning, which states: "Restoring assets objects will create new objects without updating original ones."
To confirm and start the job, click Restore. (Click Cancel to abort the operation).