Backup Details

Backup - salient points

Data backup frequency

• The first backup occurs automatically as soon as the app is installed into your Jira cloud site, no additional action is needed.

  • The first backup may take significant amount of time, depending on the number of issues that exist in your site along with the volume of attachment data.

• Subsequent backups are automatically triggered at 12:00 AM UTC following the completion of the first backup.

  • Due to the incremental nature of the backup system, subsequent backups after the first backup are significantly faster as only data that has changed is backed-up

Data that is backed up

• Supported Project types:

  • Jira Software (JSW)

  • Jira Service Management (JSM)

  • Jira Work Management (JWM)

  • Jira Project Discovery (JPD) (beta)

• At this point of time we support the following Jira data objects to be backed-up:

  • Issues and associated objects:

    • Issue data

    • Attachments

    • Comments

    • Link

    • Worklogs

  • Configuration objects

• Fields

  • Field configuration schemes

  • Field configurations

  • Fields

  • Issue attributes

    • Issue link types

    • Issue priorities

    • Issue security schemes

    • Notification schemes

    • Permission schemes

    • Statuses

  • Issue types

    • Issue type schemes

    • Issue types

  • Projects

    • Boards

    • Filters

    • Project categories

    • Project components

    • Project features

    • Project versions

    • Project role actors

    • Sprints

  • Screens

    • Issue type screen schemes

    • Screen schemes

    • Screens

      • Screen tab

      • Screen tabs fields

  • Workflows

    • Workflow schemes

    • Workflows

      • Conditions

      • Post functions

      • Transition rules

      • Transition properties

      • Validators

  • ScriptRunner Premium

    • Script Listeners

    • Scheduled jobs

    • Workflow scripts

    • Behaviours

    • Escalation Service

    • Scripted fields

    • Script Variables

    • Script Fragments

    • Settings

  • Xray Plugin Premium

    • Xray files

  • Miscellaneous

    • Automation rules

    • Issue link types

  • JSM Configurations

    • Request types

    • Form templates

More data objects being supported over the course of time - Please open a support ticket if you see something missing that you need ASAP

Data retention

Your backup data is retained for up to a period of 3 years

On demand backups

As an administrator you can trigger an on-demand backup at any point of time and also select what you would like to backup i.e. Jira issues data or Jira configuration data which includes Automation rules, Assets configurations & Assets objects or all of them.

On demand backups can be triggered from the “Backup” menu page