Deleted Work Items

What is this feature?

This feature is a historical audit log that specifically tracks all deleted Jira issues (work items). It provides a centralized view of what was deleted, when, and by whom, with a quick restore option for easy recovery.

Use Case: Use this to quickly find and restore individual issues that were accidentally deleted, without needing to search through entire backup snapshots. It is also a critical audit tool for security and compliance.

Work items delete history

This page displays a historical log of all Jira work items that have been deleted within the last 12 months. From here, you can filter, review, and initiate a restore for specific items.

Management and Filtering

At the top of the table, you have several controls:

Filters (under column headers): You can filter the list by Project, Key, or Issue type by typing in the search boxes.
Reset filters: Clears all search/filter criteria.
Reset selection: Un-checks any items you have selected in the list.
Table tools (right side): Use these icons to toggle filters, customize visible columns, or enter a full-screen view.

History Table

The main table provides a detailed list of all deleted items:

Expand: Click the arrow icon to see more details about the deleted item.
Select: Check this box to select one or more issues for restoration.
Project: The name of the project the deleted issue belonged to.
Key: The unique Jira key of the deleted issue (e.g., ABCD-91).
Issue type: The type of the deleted issue (e.g., STORY, BUG, TASK).
Event Date: The exact date and time the deletion occurred.
Initiator: The user who deleted the item. (If "Not found," the user may no longer exist in the system).

Actions

At the bottom of the page:

Total count: Displays the number of items you have currently selected.
Restore: After you select one or more items using the checkboxes, this button will become active. Click it to restore the selected items.