Revyz Configuration Manager for Jira

App Jira Capabilities


About this Page

In this page, you’ll find a detailed listing of the key capabilities supported by the Config Manager for Jira.


Capability

Revyz Data Manager for Jira

Information Security & Compliance

Encryption

Data is Encrypted in-motion and at-rest

In-Motion | TLS 1.2

At-Rest | AES 256 bit key, AES-GCM mode, HKDF-512 bit key derivation and commitment, ECDSA with P-384 and SHA-384

More information here - https://support.revyz.io/legal-security/revyz-security-compliance-overview

Qualys SSL Labs

A+ https://www.ssllabs.com/ssltest/analyze.html?d=jira-app.revyz.io

SOC 2

Revyz is a SOC2 Type 2 compliant organization check out our Trust Center for more information - https://trust.revyz.io

ISO 27001

Revyz is a SOC2 Type 2 certified - ISO 27001 certification is driven by customer needs and it is currently gathering interest!

Personal Information Treatment

Revyz Configuration Manager app does not access a customers personal information and neither does it process that information.

Immutable App Audit Logs

The Revyz App maintains a detailed access log of administrators accessing the Revyz app as well as maintaining any actions taken with the app including app setting changes, data restores etc..

Role Based Access Control

The Revyz App utilizes Atlassian native roles based access control scheme

Data Residency

🌐 Data Residency options: AWS US East 🇺🇸 Frankfurt 🇩🇪 Sydney 🇦🇺 Canada Central 🇨🇦

Reference data residency support - https://support.revyz.io/legal-security/data-residency

Immutable, air-gapped backups 

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Support

Support Operations time & process

We have customers across the globe - hence we offer 24x5 support during weekdays, we are just a zoom call away!

The Revyz team operates out of 3 countries:

  • United States of America 🇺🇸

  • India 🇮🇳

  • New Zealand 🇳🇿

To request a call at anytime reach out to our support desk here - https://revyz.atlassian.net/servicedesk/customer/portal/1 someone will respond to schedule a zoom meeting if need be

Phone Support

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Data Protection (Backup & Restore)

Easy setup

Native to Atlassian App installation process - you never have to go outside of your Jira console

Automatic configuration backups

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On-Demand backups of configuration

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30 days backup retention of configuration

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On-demand restores

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Granular/item-level restores

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Detailed backup analytics and logs

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Supported items

As Supported by Atlassian API's - See detailed list below

Configuration Management

Configuration Rollback

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Configuration Diff

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Sandbox to Production (Cross-site) Data Transfer

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Jira Site Analytics

Issue Deletion Log

A very critical feature - Enables the admin to understand who is deleting what and when

Jira Site Summary

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Jira Site Optimization

Configuration Usage Analysis

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Bulk Configuration Deletion

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Accidental config deletion prevention

Check to see if a config object is present in your backup before deleting

Log of all deletion actions

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Additional Features

Detailed Error Logging

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Notifications via Jira Project integration (Email / Slack / Teams)

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Free plan

We do not offer a free plan at this point of time, although we offer a free trial which ranges between 30 - 59 days and is extendable on a case by case basis

Jira Object Support

Projects

Backup

Restore

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Projects

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Project categories

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Project components

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Project features

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Only for Software projects.

JSM is not supported due to API limitations

Project versions

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Filters

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Dashboard

Roadmap

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Gathering Interest

Project properties

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Backup runtime consideration

Project property keys

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Backup runtime consideration

Project avatars

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Backup runtime consideration

Configuration Objects

Backup

Restore

Comments

Issue types (Epics, Story etc)

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Sub tasks

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Issue type screen schemes

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Issue link types

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Boards

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Workflows

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Workflow schemes

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Workflow scheme drafts

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Workflow schemes project associations

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Workflow transition properties

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Screens

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Screen schemes

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Issue type screen schemes

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Screen tabs

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Screen tab fields

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System Fields

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System fields cannot be overwritten

Custom fields

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Field configurations

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Field configuration Scheme

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Issue attributes and features

Backup

Restore

Comments

Status(s)

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Resolutions

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Priorities

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Issue security schemes

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Notification schemes

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Permission schemes

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Priority schemes

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Issue linking

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Issue properties

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Backup runtime consideration

Issue property keys

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Backup runtime consideration

Issue remote links

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Gathering Interest

Security

Backup

Restore

Comments

Project roles

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Permission types

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Types are created by default

Groups

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Jira Service Management

Backup

Restore

Comments

Service Desks (as Projects)

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Requests (as Issues)

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Request Type

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Request Type / Portal Groups

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Portal groups - Roadmap

Form Templates

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Service Desk Queues

Roadmap

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Gathering Interest

Organization

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Gathering Interest

Customers

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Gathering Interest

Additional

Backup

Restore

Comments

Automation Rules

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Restore is manual at this point of time, we would love your feedback

Advance Roadmap

Roadmap

Roadmap

Gathering Interest

Third party app data is not backed-up as that data is not available in Atlassian Cloud. Our app is dependent on the API’s that are published by Atlassian. Thus far no other third-party app vendor has been open to providing a mechanism for backing & restoring up third party app data that is stored in their own cloud.