About this Page
In this page, you’ll find a detailed listing of the key capabilities supported by the Config Manager for Jira.
Capability
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Revyz Data Manager for Jira
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Information Security & Compliance
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Encryption |
Data is Encrypted in-motion and at-rest In-Motion | TLS 1.2 At-Rest | AES 256 bit key, AES-GCM mode, HKDF-512 bit key derivation and commitment, ECDSA with P-384 and SHA-384 More information here - https://support.revyz.io/legal-security/revyz-security-compliance-overview |
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Qualys SSL Labs |
A+ https://www.ssllabs.com/ssltest/analyze.html?d=jira-app.revyz.io |
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SOC 2 |
Revyz is a SOC2 Type 2 compliant organization check out our Trust Center for more information - https://trust.revyz.io |
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ISO 27001 |
Revyz is a SOC2 Type 2 certified - ISO 27001 certification is driven by customer needs and it is currently gathering interest! |
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Personal Information Treatment |
Revyz Configuration Manager app does not access a customers personal information and neither does it process that information. |
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Immutable App Audit Logs |
The Revyz App maintains a detailed access log of administrators accessing the Revyz app as well as maintaining any actions taken with the app including app setting changes, data restores etc.. |
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Role Based Access Control |
The Revyz App utilizes Atlassian native roles based access control scheme |
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Data Residency |
🌐 Data Residency options: AWS US East 🇺🇸 Frankfurt 🇩🇪 Sydney 🇦🇺 Canada Central 🇨🇦 Singapore 🇸🇬 Reference data residency support - https://support.revyz.io/legal-security/data-residency |
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Immutable, air-gapped backups |
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Support
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Support Operations time & process |
We have customers across the globe - hence we offer 24x5 support during weekdays, we are just a zoom call away! The Revyz team operates out of 3 countries:
To request a call at anytime reach out to our support desk here - https://revyz.atlassian.net/servicedesk/customer/portal/1 someone will respond to schedule a zoom meeting if need be |
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Phone Support |
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Data Protection (Backup & Restore)
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Easy setup |
Native to Atlassian App installation process - you never have to go outside of your Jira console |
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Automatic configuration backups |
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On-Demand backups of configuration |
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30 days backup retention of configuration |
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On-demand restores |
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Granular/item-level restores |
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Detailed backup analytics and logs |
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Supported items |
As Supported by Atlassian API's - See detailed list below |
Configuration Management
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Configuration Rollback |
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Configuration Diff |
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Sandbox to Production (Cross-site) Data Transfer |
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Jira Site Analytics
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Issue Deletion Log |
A very critical feature - Enables the admin to understand who is deleting what and when |
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Jira Site Summary |
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Jira Site Optimization
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Configuration Usage Analysis |
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Bulk Configuration Deletion |
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Accidental config deletion prevention |
Check to see if a config object is present in your backup before deleting |
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Log of all deletion actions |
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Additional Features
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Detailed Error Logging |
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Notifications via Jira Project integration (Email / Slack / Teams) |
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Free plan |
We do not offer a free plan at this point of time, although we offer a free trial which ranges between 30 - 59 days and is extendable on a case by case basis |
Jira Object Support
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Projects
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Backup |
Restore |
Comments |
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Projects |
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Project categories |
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Project components |
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Project features |
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Only for Software projects. JSM is not supported due to API limitations |
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Project versions |
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Filters |
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Dashboard |
Roadmap |
Roadmap |
Gathering Interest |
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Project properties |
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Backup runtime consideration |
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Project property keys |
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Backup runtime consideration |
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Project avatars |
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Backup runtime consideration |
Configuration Objects
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Backup |
Restore |
Comments |
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Issue types (Epics, Story etc) |
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Sub tasks |
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Issue type screen schemes |
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Issue link types |
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Boards |
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Workflows |
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Workflow schemes |
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Workflow scheme drafts |
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Workflow schemes project associations |
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Workflow transition properties |
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Screens |
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Screen schemes |
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Issue type screen schemes |
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Screen tabs |
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Screen tab fields |
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System Fields |
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System fields cannot be overwritten |
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Custom fields |
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Field configurations |
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Field configuration Scheme |
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Issue attributes and features
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Backup |
Restore |
Comments |
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Status(s) |
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Resolutions |
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Priorities |
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Issue security schemes |
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Notification schemes |
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Permission schemes |
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Priority schemes |
Roadmap |
Roadmap |
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Issue linking |
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Issue properties |
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Backup runtime consideration |
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Issue property keys |
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Backup runtime consideration |
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Issue remote links |
Roadmap |
Roadmap |
Gathering Interest |
Security
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Backup |
Restore |
Comments |
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Project roles |
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Permission types |
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Types are created by default |
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Groups |
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Jira Service Management
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Backup |
Restore |
Comments |
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Service Desks (as Projects) |
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Requests (as Issues) |
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Request Type |
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Request Type / Portal Groups |
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Portal groups - Roadmap |
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Form Templates |
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Service Desk Queues |
Roadmap |
Roadmap |
Gathering Interest |
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Organization |
Roadmap |
Roadmap |
Gathering Interest |
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Customers |
Roadmap |
Roadmap |
Gathering Interest |
Additional
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Backup |
Restore |
Comments |
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Automation Rules |
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Restore is manual at this point of time, we would love your feedback |
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Advance Roadmap |
Roadmap |
Roadmap |
Gathering Interest |
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Third party app data is not backed-up as that data is not available in Atlassian Cloud. Our app is dependent on the API’s that are published by Atlassian. Thus far no other third-party app vendor has been open to providing a mechanism for backing & restoring up third party app data that is stored in their own cloud. |
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