Restore Status Code
Jira Configurations
1. Jira Issue Type
Category: Sub-task Issue type
Reason: Sub task issue type failed as subtasks are disabled on destination site
Resolution: Check restore job logs from job details.
2. Jira Workflows
Category: Workflows
Reason: Failed to restore the workflow contains validators, post-functions can be skipped based on various conditions
Resolution: Contact Revyz support.
Category: Workflows
Reason: Failed to restore sub-configurations of the workflow
Resolution: Check restore job logs from job details.
Category: Workflow_Create_For_Update
Reason: When workflow needs to be updated but it is active on destination site
Resolution: Check restore job logs from job details.
Category: Create_Workflow
Reason: Removing extra spaces in workflow name. After removing spaces, if workflow with same name is present on destination then workflow creation fails
Resolution: Check restore job logs from job details.
3. Jira Screens
Category: Screens
Reason: Failed to restore the screen
Resolution: Contact Revyz support.
Category: Screens
Reason: Failed to restore sub-configurations of the screen
Resolution: Check restore job logs from job details.
Category: Screen tab
Reason: Locked fields can't added/associated in the screen tab if it is not available on destination site. Locked fields are not meant to be created or modified in that way due to Atlassian API limitation.
4. Jira Filters
Category: Filters
Reason: Failed to restore the filter
Resolution: Contact Revyz support.
Category: Filters
Reason: Failed to restore sub-configurations of the filter
Resolution: Check restore job logs from job details.
5. Jira Issue Type Scheme
Category: Issue type scheme restore
Reason: Issue type scheme creation failed.
Resolution: Check restore job logs from job details.
Category: Issue type
Reason: Issue type creation failed.
Resolution: Check restore job logs from job details.
Category: Issue type avatar
Reason: Issue type avatar creation failed.
Resolution: Check restore job logs from job details.
Category: Epic_issue type
Reason: Issue type of epic creation failed due to Jira restrictions.
Resolution: Check restore job logs from job details.
Category: Issue_type_update
Reason: Failed to update issue type (Description).
Resolution: Check restore job logs from job details.
Category: Issue_type_scheme_update
Reason: Can't remove an issue type assigned to issues. This is expected behavior according to Jira.
Resolution: Check restore job logs from job details.
6. Jira Field Context
Category: Field context
Reason: Creating field context failed as context has one project A is used in another context on destination site
Resolution: Check restore job logs from job details.
7. Jira Field Configuration Scheme
Category: Field configuration scheme
Reason: Creating field configuration scheme failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Restoring field configuration failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Restoring field configuration items failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Creating field failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Creating field context failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Restoring field context options failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Creating field due to Jira restrictions failed
Resolution: Check restore job logs from job details.
Category: Field configuration scheme
Reason: Creating field due to Jira restrictions (Locked field) failed
Resolution: Check restore job logs from job details.
8. Jira Issue Type Screen Scheme
Category: Issue type screen scheme
Reason: Creating issue type screen scheme failed
Resolution: Check restore job logs from job details.
Category: Issue type screen scheme
Reason: Creating screen scheme failed
Resolution: Check restore job logs from job details.
Category: Issue type screen scheme
Reason: Creating screen failed
Resolution: Check restore job logs from job details.
Category: Issue type screen scheme
Reason: Creating screen tab failed
Resolution: Check restore job logs from job details.
9. Jira Workflow Scheme
Category: Workflow scheme
Reason: Creating workflow scheme failed
Resolution: Check restore job logs from job details.
Category: Workflow scheme
Reason: Creating workflow failed
Resolution: Check restore job logs from job details.
Category: Workflow scheme
Reason: Restoring workflow rule failed
Resolution: Check restore job logs from job detail
10. Jira Project
Category: Project (PROJECT_FAIL 001)
Reason: Project creation failed
Resolution: Check restore job logs from job details.
Category: Project (PROJECT_CATEGORY 002)
Reason: Creating project category failed
Resolution: Check restore job logs from job details.
Category: Project (PROJECT_FEATURE 003)
Reason: Creating project feature failed
Resolution: Check restore job logs from job details.
Category: Project (PROJECT_FEATURE_EXCLUDED 005)
Reason: Creating project feature due to Jira restrictions failed
Resolution: Check restore job logs from job details.
11. Permission Scheme
Category: Security (PERMISSION_SCHEME_FAIL 001)
Reason: Creating permission scheme failed
Resolution: Check restore job logs from job details.
Category: Permission scheme Creation for Update
Reason: Creating permission scheme in case of modify scenario, because updating permission scheme involves updating permissions given to the users/groups/project roles etc... This may lead to security problems.
Resolution: Check restore job logs from job details.
12. Miscellaneous
Category: Miscellaneous (COMPONENTS 001)
Reason: Creating project component failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (COMPONENTS_LEAD 010)
Reason: Restoring component lead possibly due to unavailability of the user on tenant failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (VERSIONS 002)
Reason: Creating project version failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (BOARDS 003)
Reason: Creating board failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (FILTERS 007)
Reason: Creating Filter failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (FILTERS_PARTIAL 008)
Reason: Creating Filter partial failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (FILTERS_SETTINGS 009)
Reason: Creating filter due to user permissions failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (FILTERS_SETTINGS 009)
Reason: Creating filter due to user permissions failed
Resolution: Check restore job logs from job details.
Category: Miscellaneous (UNCHECKED_BY_USER 010)
Reason: Excluded by user
Resolution: Check restore job logs from job details.