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Jira configurations clone

  • Jira configurations clone allows you to clone user selected Jira configurations from your source site to destination site or self site.

  • Click on ‘Clone & Restore’ in left navbar or ‘Clone & Restore’ card on the app’sHome page

  • Click on Clone Jira Configuration under Configuration management section

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  • You will see source site is disabled as it is same site

  • You can see recent snapshot is auto selected. You can select other snapshot

  • Click on Next

  • You will see destination site details where self site is auto selected. You can choose other site for cross site restore

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  • Click on Map configurations - It will map duplicate Fields & field contexts of source site & destination site. To know more about it click on Duplicate Configuration items

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  • After mapping , click on Compare snapshots, it will compare the objects i.e identify changes & dependencies

    • It will define object is present on source & destination , Object status ( Not present on destination, modified,No change and Not present on source)

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  • Select objects which you want to clone

  • You can see the diff view, by clicking on diff view you can see the difference on destination site i.e how it will look before clone & after clone

  • E.g. Following screenshot is for creating the Issue type. i.e Issue type is not present in destination site

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  • E.g. Following screenshot describes updating the object i.e some change in that object

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  • After viewing diff you can close it & click on Review dependencies - It will show the dependencies of selected object (if any).

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  • After clicking on “View Summary “ page, you will get summary of what you have selected

  • Confirm all user selected objects & dependencies (if any) & click on Clone

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  • Confirm prompt message & you can give job notes. Enter source site name to proceed and click on clone

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  • You can see all restored jobs in “Jobs” tab in top navbar, Job type will be Jira Configuration Clone

  • Click on Job id to see detail logs & status of the job

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JSM project configurations

  • If you are cloning configurations then you can also restore JSM project configurations like Request types, Form templates

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