Deprecation Plan: Revyz BYOS Transition to Main Application

About this Page

This document outlines the mandatory deprecation of the Revyz BYOS apps and the transition to our Main Application to ensure compatibility with Atlassian Forge. It provides the timeline, support procedures, and risks associated with remaining on the legacy BYOS framework.

As part of our strategic move to the Atlassian Forge platform, Revyz is consolidating all application features into our Main Application, i.e., Revyz Command Center for Jira. This transition is designed to eliminate functional inconsistencies and ensure your backup environment is fully compatible with the latest Atlassian infrastructure. This merger streamlines our product offerings into a single, robust codebase, ensuring a consistent experience across all storage types, whether you use Revyz-managed storage, AWS S3, or Azure Blob.

Switchover Period

We are providing a three-month window to complete this move. All customers are expected to switchover from the standalone Revyz BYOS app to the Main Application by 31 December 2025. This move is essential to reduce inconsistencies and ensure your environment is fully aligned with our unified app architecture.

How to Switchover?

Our team will be reaching out to you directly to provide guidance and ensure a smooth transition. To start the process immediately, please raise a support ticket specifically for "BYOS Switchover" Our technical team will then assist you in moving your configuration to the Main Application.

Important Considerations

Support: Our team is fully available to assist with any technical hurdles during this move.
Service Impact: If the switchover is not completed by 31 December 2025, the BYOS app will continue to operate, but backup and restore jobs may partially break due to infrastructure shifts.

FAQs

How do I complete the switchover?

Our team will be reaching out to you directly to provide guidance. However, you can start the process immediately by raising a support ticket specifically for "BYOS Switchover." Our technical team will then assist you in moving your configuration to the main application.

What happens if I do not switch over by 31 December 2025?

If the switchover is not completed by the deadline, the BYOS app will continue to operate, but backup and restore jobs may partially break due to backend infrastructure shifts. We strongly recommend transitioning before the end of the year to maintain data reliability.

Will I be charged twice for the old and new apps?

No. Revyz will ensure that you do not pay twice during the switchover period.

Will my old snapshots be moved across apps?

While switching over apps, the data will not be moved. We will support you in retaining your old data in the legacy app for a period of time before it is officially deprecated.

Can I use the same storage bucket across both apps?

Yes. You can continue to use your existing storage bucket with the main application.

Who can I contact for help?

Our team is fully available to assist with any technical hurdles. Please look out for our direct outreach or contact us via our support portal to ensure a smooth transition.

We appreciate your cooperation in helping us move toward a more robust, Forge-based architecture to better protect your data.