Restore Status Code

Category: Create Issue

Reason: Failed to create issue.

Resolution: Contact Revyz support.

Category: Create Issue

Reason: Failed to restore one of the issue fields.

Resolution: Check restore job logs from job details.

Category: Create Issue

Reason: Cannot restore sub-task without it’s parent

Resolution: Check restore job logs from job details. In ‘Restore settings’ ensure you have configured ‘Restore Parent’ field’s value is other than ‘Do not restore parent issue’

Category: Create Issue

Reason: Failure setting status of restored issues

Resolution: Check restore job logs from job details. Collect information about cause if available and share with Revyz

Category: Create Issue

Reason: Failure setting intended status of restored issue either due to workflow restrictions or Jira API limitations

Resolution: Check 'Post actions' in job details to fix it

Category: Issue json attachment

Reason: Failed to attach original issue json to the restored issue.

Resolution: Contact Revyz support.

Category: Issue json attachment

Reason: Failed to attach original issue json to the restored issue.

Resolution: Check restore job logs from job details.

Category: Issue csv attachment

Reason: Failed to attach original issue csv to the restored issue.

Resolution: Contact Revyz support.

Category: Issue csv attachment

Reason: Failed to attach original issue csv to the restored issue.

Resolution: Check restore job logs from job details.

Category: Issue links

Reason: Failed to recreate original issue links in the restored issue.

Resolution: Contact Revyz support.

Category: Issue links

Reason: Failed to recreate one of the original issue links in the restored issue.

Resolution: Check restore job logs from job details.

Category: Issue status

Reason: Failed to set the original issue status in the restored issue.

Resolution: Contact Revyz support.

Category: Issue status

Reason: Failed to set the original issue status in the restored issue.

Resolution: Check restore job logs from job details.

Category: Issue worklog

Reason: Failed to set the original issue worklog in the restored issue.

Resolution: Contact Revyz support.

Category: Issue worklog

Reason: Failed to set one of the original issue worklog in the restored issue.

Resolution: Check restore job logs from job details.

Category: Issue comments

Reason: Failed to set the original issue comments in the restored issue.

Resolution: Contact Revyz support.

Category: Issue comments

Reason: Failed to set one of the original issue comments in the restored issue.

Resolution: Check restore job logs from job details.

Category: Issue attachments

Reason: Failed to upload original issue attachments in the restored issue.

Resolution: Contact Revyz support.

Category: Issue attachments

Reason: Failed to upload one of the original issue attachments in the restored issue.

Resolution: Check restore job logs from job details.

Category: Edit Issue

Reason: Failed to set the original issue fields in the restored issue.

Resolution: Contact Revyz support.

Category: Edit Issue

Reason: Failed to set one of the original issue fields in the restored issue.

Resolution: Check restore job logs from job details.

Category: Workflows

Reason: Failed to restore the workflow contains validators, post-functions can be skipped based on various conditions

Resolution: Contact Revyz support.

Category: Workflows

Reason: Failed to restore sub-configurations of the workflow

Resolution: Check restore job logs from job details.

Category: Workflow_Create_For_Update

Reason: When workflow needs to be updated but it is active on destination site

Resolution: Check restore job logs from job details.

Category: Create_Workflow

Reason: Removing extra spaces in workflow name. After removing spaces, if workflow with same name is present on destination then workflow creation fails

Resolution: Check restore job logs from job details.

Category: Screens

Reason: Failed to restore the screen

Resolution: Contact Revyz support.

Category: Screens

Reason: Failed to restore sub-configurations of the screen

Resolution: Check restore job logs from job details.

Category: Filters

Reason: Failed to restore the filter

Resolution: Contact Revyz support.

Category: Filters

Reason: Failed to restore sub-configurations of the filter

Resolution: Check restore job logs from job details.

Category: Sub-task Issue type

Reason: Sub task issue type failed as subtasks are disabled on destination site

Resolution: Check restore job logs from job details.

Category: Issue type scheme

Reason: Issue type scheme failed

Resolution: Check restore job logs from job details.

Category: Issue type scheme

Reason: Issue type creation failed

Resolution: Check restore job logs from job details.

Category: Issue type scheme

Reason: Issue type avatar creation failed

Resolution: Check restore job logs from job details.

Category: Issue type scheme

Reason: Issue type of epic creation failed

Resolution: Check restore job logs from job details.

Category: Issue type scheme

Reason: Failed to update issue type (Description)

Resolution: Check restore job logs from job details.

Category: Issue type scheme

Reason: Can't remove an issue type assigned to issues

Resolution: Check restore job logs from job details.

Category: Field context

Reason: Creating field context failed as context has one project A is used in another context on destination site

Resolution: Check restore job logs from job details.

Category: Field configuration scheme

Reason: Creating field configuration scheme failed

Resolution: Check restore job logs from job details.

Category: Field configuration scheme

Reason: Restoring field configuration failed

Resolution: Check restore job logs from job details.

Category: Field configuration scheme

Reason: Restoring field configuration items failed

Resolution: Check restore job logs from job details.

Category: Field configuration scheme

Reason: Creating field failed

Resolution: Check restore job logs from job details.

Category: Field configuration scheme

Reason: Creating field context failed

Resolution: Check restore job logs from job details.

Category: Field configuration scheme

Reason: Restoring field context options failed

Resolution: Check restore job logs from job details.

Category: Field configuration scheme

Reason: Creating field due to Jira restrictions failed

Resolution: Check restore job logs from job details.

Category: Field configuration scheme

Reason: Creating field due to Jira restrictions (Locked field) failed

Resolution: Check restore job logs from job details.

Category: Issue type screen scheme

Reason: Creating issue type screen scheme failed

Resolution: Check restore job logs from job details.

Category: Issue type screen scheme

Reason: Creating screen scheme failed

Resolution: Check restore job logs from job details.

Category: Issue type screen scheme

Reason: Creating screen failed

Resolution: Check restore job logs from job details.

Category: Issue type screen scheme

Reason: Creating screen tab failed

Resolution: Check restore job logs from job details.

Category: Workflow scheme

Reason: Creating workflow scheme failed

Resolution: Check restore job logs from job details.

Category: Workflow scheme

Reason: Creating workflow failed

Resolution: Check restore job logs from job details.

Category: Workflow scheme

Reason: Restoring workflow rule failed

Resolution: Check restore job logs from job details.

Category: Security (PERMISSION_SCHEME_FAIL 001)

Reason: Creating permission scheme failed

Resolution: Check restore job logs from job details.

Category: Security (PROJECT_ROLE_FAIL 002)

Reason: Creating project role failed

Resolution: Check restore job logs from job details.

Category: Project (PROJECT_FAIL 001)

Reason: Project creation failed

Resolution: Check restore job logs from job details.

Category: Project (PROJECT_CATEGORY 002)

Reason: Creating project category failed

Resolution: Check restore job logs from job details.

Category: Project (PROJECT_FEATURE 003)

Reason: Creating project feature failed

Resolution: Check restore job logs from job details.

Category: Project (PROJECT_FEATURE_EXCLUDED 005)

Reason: Creating project feature due to Jira restrictions failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (COMPONENTS 001)

Reason: Creating project component failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (COMPONENTS_LEAD 010)

Reason: Restoring component lead possibly due to unavailability of the user on tenant failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (VERSIONS 002)

Reason: Creating project version failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (BOARDS 003)

Reason: Creating board failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (SPRINTS 004)

Reason: Creating Sprint failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (FILTERS 007)

Reason: Creating Filter failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (FILTERS_PARTIAL 008)

Reason: Creating Filter partial failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (FILTERS_SETTINGS 009)

Reason: Creating filter due to user permissions failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (FILTERS_SETTINGS 009)

Reason: Creating filter due to user permissions failed

Resolution: Check restore job logs from job details.

Category: Miscellaneous (UNCHECKED_BY_USER 010)

Reason: Excluded by user

Resolution: Check restore job logs from job details.

Category: Object schema

Reason: Object schema creation failed

Resolution: Check restore job logs from job details.

Category: Object schema

Reason: Object schema creation failed

Resolution: Read only object schema is not supported for restore as they are not editable.

Category: Object Types

Reason: Object type creation failed

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Object type position failed

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Object type attribute failed

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Object type attribute - Reserve attribute failed

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Object type attribute - Unable to find parent object type

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Object type attribute - Unique name is required

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Object type attribute - Cross schema relation disabled

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Impossible to set child's attribute as label if inheritance is enabled for parent

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Invalid reference type (if original reference type is deleted)

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Object type is restored as <object type>_revyz<JobID> if an object type with original name is already present.

Resolution: Check restore job logs from job details.

Category: Object Types

Reason: Object type icon is not restored

Resolution: Object type is restored with alternate icon

Category: Statuses

Reason: Creating status failed

Resolution: Check restore job logs from job details.

Category: Statuses

Reason: Status with same name is failed to restore

Resolution: Status with same name was already present hence status is created adding 'revyz<jobId>' as suffix

Category: Reference types

Reason: Reference types with same name is failed to restore

Resolution: Reference types with same name was already present hence reference types is created adding 'revyz<jobId>' as suffix

Category: Attributes

Reason: Attribute with default reference type

Resolution: Attribute is restored with default reference type

Category: Attributes

Reason: Attribute is not updated

Resolution: Could not edit the attribute as it is not editable

Category: Attributes

Reason: Attribute create without attribute type 'Group'

Resolution: Attribute is created without type group

Category: Attribute Label

Reason: Failed to Update label

Resolution: Check restore job logs from job details.

Category: Assets objects

Reason: Object creation failure

Resolution: Check restore job logs from job details.

Category: Assets objects

Reason: Failed to add value to object attribute

Resolution: Check restore job logs from job details.