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Frequently Asked Questions (FAQ's)

What is the frequency of the automatic Confluence data backup?

A backup job automatically runs every 24 hours at selected timeframe UTC.

Can I get a free app trial?

Yes we offer a free trial for a minimum of 30 days and a maximum of 59 days. The exact number of days is determined by Atlassian based on your billing cycle.

How do I start my backups after I install the Revyz Data Manager for Confluence app from the marketplace?

Once you install the app from the marketplace, complete the app setup to start automatic daily backups.

Why does a backup job go into "Queued" state instead of running immediately?

The backend infrastructure we have built is all server less, it takes a minute or so for a new “container” to get spun up to get the job worked on. This is true for backups

Where is my Confluence data backed up to?

Revyz backs up your confluence data into Revyz’s Amazon Web Services (AWS) tenant. The supported AWS data centers are:

  • Europe (Frankfurt)

  • US (N.virginia)

  • AP ( Asia Pacific)

We plan to add support for additional AWS data centers over the course of time.

What is the maximum size of an attachment backup?

Revyz backs up an attachment upto 1 GB max

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