Jira Backup

Backup - salient points

Data backup frequency

• The first backup occurs automatically as soon as the app is installed into your Jira cloud site, no additional action is needed.

  • The first backup may take significant amount of time, depending on the number of issues that exist in your site along with the volume of attachment data.

• Subsequent backups are automatically triggered at 12:00 AM UTC following the completion of the first backup.

  • Due to the incremental nature of the backup system, subsequent backups after the first backup are significantly faster as only data that has changed is backed-up

Data that is backed up

• Supported Project types:

  • Jira Software (JSW)

  • Jira Service Management (JSM)

  • Jira Work Management (JWM)

  • Jira Project Discovery (JPD) (beta)

• At this point of time we support the following Jira data objects to be backed-up:

  • Issues and associated objects:

    • Issue data

    • Attachments

    • Comments

    • Link

    • Worklogs

  • Configuration objects

    • Screens

    • Screen tab

    • Screen tabs fields

    • Workflows

    • Workflow transition rules

    • Workflow transition properties

    • Filters

    • Issue link types

    • Issue types

    • Project Categories

    • Project components

    • Project roles

    • Project role actors

More data objects being supported over the course of time - Please open a support ticket if you see something missing that you need ASAP

Data retention

Your backup data is automatically retained for a period of 365 days or 1 year

On demand backups

As an administrator you can trigger an on-demand backup at any point of time and also select what you would like to backup i.e. issue data or configuration data or both

On demand backups can be triggered from the “Backup” menu page